Refund & Exchange Policy
For Domestic Buyers (India):
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We accept returns and exchanges within 7 calendar days of receiving your order.
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Returned items must be in their original condition, unused, and with all tags intact.
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A return label will be provided for eligible returns, and reverse pickup will be arranged at no additional cost.
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Exchanges are offered for wrong items, incorrect sizes, or manufacturing defects. Upon receipt and inspection, we will ship the replacement or issue store credit.
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Made-to-order products (including curtains with preset lengths and custom designs) are not eligible for return. Exchanges are only offered in case of manufacturing defects.
For International Buyers:
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We accept returns and exchanges within 7 calendar days of receiving your order.
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Returned items must be in their original condition, unused, and with all tags intact.
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Customers are responsible for the return shipping cost and must arrange for the return shipment.
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Exchanges are offered for wrong items, incorrect sizes, or manufacturing defects. Upon receipt and inspection, we will ship the replacement or issue store credit.
-
Made-to-order products (including curtains with preset lengths and custom designs) are not eligible for return. Exchanges are only offered in case of manufacturing defects.
Note: We cannot accept exchanges or returns after the 7-day return window mentioned above.
Cancellation Policy
You may cancel an order anytime within 6 hours of placing it.
Refund Policy
Refunds will be issued as store credit only.
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Store credit is valid for 1 year from the date of issue.
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Processing refunds, including pick-ups and quality checks, will take 10–15 working days.
For Assistance
If you have any questions or require further assistance, please feel free to:
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WhatsApp or Call: +91 7976119010
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Email: craftcafeindia01@gmail.com
