Privacy Policy

At CraftCafe India, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your information when you visit or make a purchase from our website.

 

1. Personal Information We Collect

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When you visit our website, we may collect the following information:

• Device Information: including your web browser, IP address, time zone, and some cookies on your device.
   

• Order Information: including your name, billing and shipping addresses, payment information, email address, and phone number.
   

• Account Information: if you create an account, we store your login credentials and preferences.
   

• Communication: any messages or inquiries you send us via email, contact forms, or social media.
   

 

2. How We Use Your Information

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We use your personal information to:

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• Process and fulfill orders, including shipping and payment confirmation
   

• Communicate with you regarding your order or inquiries
   

• Provide customer support and improve our services
   

• Screen orders for potential risk or fraud
   

• Send you updates, promotional offers, or newsletters (you can opt-out at any time)

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3. Sharing Your Information

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We respect your privacy and do not sell or rent your personal information. However, we may share your information with:

• Service Providers: such as payment gateways, shipping partners, and analytics tools, only to the extent necessary to perform their services.
   

• Legal Obligations: we may disclose information if required by law or in response to a lawful request.
   

 

4. Data Security

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We take appropriate security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure.

 

5. Your Rights

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You have the right to:

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• Access, update, or delete your personal information
   

• Withdraw consent to receive marketing communications
   

• Request details of the data we hold about you
   

To exercise these rights, please contact us at craftcafeindia@gmail.com.

 

6. Cookies

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Our website uses cookies to enhance your browsing experience. Cookies help us understand how you interact with our site and allow us to improve functionality and personalize content. You can manage your cookie preferences through your browser settings.

 

7. Third-Party Links

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Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.

 

8. Changes to This Policy

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We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The updated version will be posted on our website with the revised date.

 

9. Contact Us

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For more information about our privacy practices or if you have any questions, please contact us at:

CraftCafe India
Email: craftcafeindia01@gmail.com
Phone: 7976119010
Website: craftcafeindia.com

 

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